on December 8
BENGALURU: President Pranab Mukherjee has launched here what is considered the country’s first and the world’s largest multi-mode mobile governance platform with over 4,500 services called ‘Karnataka MobileOne’ here.
The initiative makes Karnataka the first state in India to launch a unified mobile platform for delivery of citizens’ services, both from government and the private sector through an open platform, which can accept any service and is thus future-proof, state government officials said.
These anytime, anywhere, anyhow services will be available 24x7x365 days at any location in the state on any mobile device, they added. The Karnataka Mobile One platform services will be availed even on simple low-end phones through integrated voice response (IVR), SMS or Mobile Web.
The platform was launched in the presence of Karnataka Governor Vajubhai Vala and Chief Minister Siddaramaiah.
Secretary e-Governance, IT, BT and S&T Government of Karnataka, Srivatsa Krishna, said using this platform, the people of Karnataka can pay utility bills, property tax, book railway and bus tickets, file income tax, m-passport, driving licenses and do many more citizen-related activities with their smartphones.
Over 4,500 services including G2C, B2C and G2B services can be availed by Karnataka-based citizens through this pioneering initiative, he said.
The app is available for download on Android and iOS platforms and all major mobile service providers, such as Airtel, BSNL, Vodafone, Aircel, Idea and Reliance, are on board with the platform. Citizens can access all services through this platform by dialing a unique 3-digit #161, officials said.
The Karnataka Mobile One will integrate digital media and advertising going forward to enable it to be a self-sustaining model to pay for some select services via advertising revenue, user fees and subscription models.
Citizens can even take a simple picture of a non-functioning services such as potholes or streetlights and send it automatically to the concerned officials for redressal through smart geo-tagging. This initiative named as “ICARE”, is a one-of-a-kind government-citizen engagement model, officials said.-PTI
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