Upset at Baskin-Robbins for non-disclosure of beef in ice cream

Baskin-Robbins _Rocky Road_

CHICAGO: A large group of Indians here are upset at Baskin-Robbins for non-disclosure of beef in its “Rocky Road” ice cream; and want its immediate recall.

It is contended that it was highly disturbing to learn that popular “Rocky Road”, which they had been eating for years, contained beef; while beef was not explicitly mentioned under the ingredients listed on the packages/boxes.

It is pointed out that “Rocky Road” contained gelatin, but the source of gelatin was not mentioned under the “Ingredients” on packages/boxes. When Zed contacted Baskin Robbins, Customer Relations Coordinator Katie responded: “The gelatin in Rocky Road is from both porcine and beef source”.

Consumption of beef is highly conflicting to their beliefs. Cow, the seat of many deities, is sacred and has long been venerated in Hinduism; Rajan Zed points out.

It was a very serious issue for the devotees and would severely hurt their feelings if they would come to know that they were unknowingly eating beef-laced “Rocky Road” ice cream

Rajan Zed president of Universal Society of Hinduism said that it was hard to comprehend that why Baskin-Robbins, “world’s largest chain of ice cream specialty shops, with more than 7,600 retail shops in nearly 40 global markets”, did not mention explicitly under the ingredients on the package/box the source of gelatin used in that product.

Now was the time for Baskin-Robbins to admit the error of not being transparent enough to mention in clear and simple terms what was inside the package/box so that an ordinary consumer could make right and appropriate choices, Zed indicated. Moreover, in future, Baskin-Robbins should explicitly list beef in the ingredients on the package/box when beef was present in the product; Zed added.

Hinduism was the oldest and third largest religion of the world with about 1.2 billion adherents and a rich philosophical thought, and it should not be taken frivolously. No faith, larger or smaller, should be mishandled; Rajan Zed remarked.

Baskin-Robbins, founded 1945 and headquartered in Canton (Massachusetts), sells over 1,400 flavors. Awards winning Inspire, headquartered in Atlanta (Georgia) has 32,000 restaurants and is the second largest restaurant company in USA.

India Post News Service